Delivery & Care FAQ

Visit Where We Deliver Flowers for details on exact suburbs and delivery charges.

For fresh flower orders, such as flower bouquets and formal corsages, we offer:

• Same-day delivery: Available for orders placed before 12PM AEST
• Next-day delivery: For orders after 12PM AEST

Flower deliveries occur typically between 9am-5pm daily, with the exception of public holidays as we are closed.

We cannot promise an exact delivery time, however will do our best to cater for preferred time slots if mentioned in the order.

We'll promptly contact you about any unexpected delivery issues and work together to find a solution.

Our team carefully selects the finest seasonal flowers based on local availability. Pictures are for inspiration only, as each design is uniquely handcrafted by our team in our Northbridge shop.

We strive to substitute varieties to match colours and textures, but please understand that with changing weather patterns and global warming, certain varieties may not always be in season at the same time annually.

Rest assured, we will do our best to accommodate any special floral requests whenever possible.

To ensure your fresh flowers last as long as possible, we recommend to:

• Remove any wrapping prior to placing flowers in a vase
• Leave any binding ties on, to keep the design in place
• Re-cut approx 1cm off stem ends at a 45° angle, daily. This encourages water absorption
• Change the water in the vase daily
• Keep flowers away from direct sunlight, strong wind and fruit (as they release ethylene gas, which can accelerate flower wilting). They do best in a cool, shaded area
• Remove any wilting or dead flowers over time

Note: due to the perishable nature of flowers, the lifespan can vary significantly between different flowers.

Our team carefully selects the finest plants from local growers all around NSW, and our range is constantly evolving based on the seasons. Plants that feature varying colours will differ based on seasonality and market availability.

If you're after a specific colour preference for your flowering plant, please let us know upon check out by adding it as a note. We will do our best to accommodate and will inform you if it is not available.

You can also call the shop 0439 257 504 or send us a text message to check prior to ordering if you're unsure on what we may have in stock.

For plant as gifts, our team packages the plant in a box and/or wrapping, with ribbon, to ensure it is beautifully presented for the recipient.

Yes for plants, we offer:

• Same-day delivery: Available for orders placed before 12PM AEST
• Next-day delivery: For orders after 12PM AEST

After this cutoff, kindly contact our friendly staff at 0493 257 504 to enquire if we may be able to accommodate.

• Phalaenopsis or Oncidium Orchids: keep indoors, these orchids enjoy bright, indirect light and water only when the potting medium is completely dried out (every 10-14 days). For example, west facing window sill is a great position.
• Cymbidium Orchids: keep outdoors with partial light, water sparingly in winter and frequently in summer. Fertilise once a year.
• Green Indoor Plants: keep indoors, indirect light is always healthy and helps the plant grow and flower more easily; water depending on how much sunlight it receives. The key tip is to stick your finger deep into the soil from the top, and do not water until it's bone dry. If moist, leave it until it dries out. Many house plants die because they are being overwatered, rather than due to under-watering

• We strongly recommend placing your terrarium indoors, in an location receives indirect natural light. Avoid direct sunlight as it will burn the plants.
• If your terrarium has a glass lid, ensure it is left ON covered, so that the humidity is stable and moisture does not escape.
• As a rough guide, only water your terrarium every 6-12 months. A trick is to see if you can see condensation or moisture within the container. If it is present, then do not water until it seems dry. Condensation is to be expected in an enclosed tropical terrarium ecosystem - this is a healthy sign. 
• How to water: use a spray bottle, and lightly spray until plants and soil are moistened. Never pour water in directly.
• You can trim your plants back when they outgrow the space. Simply trim back the oldest foliage first. You can also remove any leaf litter to keep it looking clean.